Returns & Exchanges
At Mando, we want you to love your beauty routine, which is why we offer a 30-day window for returns or exchanges on all products that don't meet your expectations. Simply ensure your items are in their original packaging to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
Pack and Ship
Securely pack your beauty products in their original box and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing